Warranty Transfers

For assistance with transferring a CertainTeed roofing warranty:

• Phone: 1-800-396-8134 (Ext. 2)

• Email: rpg.comm.services@saint-gobain.com

•  

Filing or Tracking a Warranty Claim

CertainTeed’s online warranty claim and tracking tools work best with the following supported web browsers:

• Microsoft® Edge (Chromium)

• Google Chrome™

• Mozilla® Firefox®

• Apple® Safari®

Shingle Self-Evaluation

Homeowners can review shingle self-evaluation guidance and answers to common questions by visiting CertainTeed’s Frequently Asked Questions section.

CertainTeed Contact Information

Technical Services (Residential Roofing)

Hours: Monday – Friday, 8:30 AM – 5:00 PM (Eastern Time)

• Phone: 800-345-1145

• Fax: 215-274-2519

• Email: rpg.t.services@saint-gobain.com

Commercial & Low-Slope Roofing

• Phone: 800-396-8134

• Fax: 610-254-5458

• Email: rpg.comm.services@saint-gobain.com

Residential & Solar Roofing Warranty Services

Hours: Monday – Friday, 8:30 AM – 5:00 PM (Eastern Time)

• Residential Roofing: rpg.t.services@saint-gobain.com

• Solar Roofing: rpg.solar@saint-gobain.com

• Phone: 800-345-1145

• Fax: 215-274-2519

Commercial Building & Infrastructure Warranty Services

• Phone: 800-396-8134

• Email: rpg.comm.services@saint-gobain.com